Support

Please use the form below to submit your support request to the Human Elements Support Team.

Company Name/Company ID*
Your Name*
First Last
Your Email Address*
Select a Support Category*
See below for explanation of categories.
Submit Payroll

Please select to submit payroll information to your CAM for payroll processing. Please note: Payrolls submitted after 12pm CST will not be finalized until the following business day. Only PDF, XLS, or CSV files are accepted.
Payroll Status/Change

Please select to request supplemental payroll, void a payroll or payment, update or change payroll, or notify HEC of a payroll error.
Account Status/Change

Please select to update your account information such as; Address, Bank Information, Pay frequencies, etc.
Employee Status/Change

Please select to; add a new employee, terminate an employee, update existing employee information such as: tax withholding, direct deposit, garnishment, unlock account, etc.
System Status/Change

Please select to add or change Admin users, add or change profiles for accruals, benefit plans, etc.
Subject
Employee Name
Pay Date
MM slash DD slash YYYY
Effective Date of Change
MM slash DD slash YYYY
Description / Additional Instructions
Attach File
Drop files here or

Accepted file types: pdf, xls, csv, xlsx, Max. file size: 256 MB, Max. files: 4.