SupportPlease use the form below to submit your support request to the Human Elements Support Team. Company Name/Company ID*Your Name* First Last Your Email Address* Select a Support Category*Submit PayrollPayroll Status/ChangeAccount Status/ChangeEmployee Status/ChangeSystem Status/ChangeSee below for explanation of categories.Submit PayrollPlease select to submit payroll information to your CAM for payroll processing. Please note: Payrolls submitted after 12pm CST will not be finalized until the following business day. Only PDF, XLS, or CSV files are accepted.Payroll Status/ChangePlease select to request supplemental payroll, void a payroll or payment, update or change payroll, or notify HEC of a payroll error.Account Status/ChangePlease select to update your account information such as; Address, Bank Information, Pay frequencies, etc.Employee Status/ChangePlease select to; add a new employee, terminate an employee, update existing employee information such as: tax withholding, direct deposit, garnishment, unlock account, etc.System Status/ChangePlease select to add or change Admin users, add or change profiles for accruals, benefit plans, etc.SubjectEmployee NamePay Date Effective Date of Change Description / Additional InstructionsAttach File Drop files here or Accepted file types: pdf, xls, csv, xlsx.
